SHIPPING AND HANDLING
UPS Ground (2-5 Business Days)
UPS Next Day (1 Business Days)
UPS Two Day (2 Business Days)
UPS Third Day (3 Business Days)
· Shipping is only to the US 50 states at this time.
· Shipping is available only for items that are in stock.
· A residential street address is required for all express shipping orders.
· Shipping is not available for orders shipped to post office boxes, APO/FPO addresses.
· Shipments occur Monday through Friday 5pm eastern.
Currently, Buywholesaleapparel.com does not offer backordering.
If you have a problem or discrepancy with an order, contact our Help Desk at 516-268-5952. Please have your invoice ready along with the style number, color and quantity you are inquiring about.
- Absolutely no returns on printed, washed or decorated merchandise. Garments must be inspected before printing.
- All claims for shortages, damages, etc. must be made within 72 hours of receipt of merchandise.
- No cash refunds.
- All returned or refused shipments are subject to a 20% or $25 (whichever is greater) restocking charge in addition to both outbound and return freight costs and COD charges.
- Without a valid return authorization number, our warehouse will not accept returns.
- Defective merchandise must be returned to us with a piece of tape indicating the location of the flaw.
- Discontinued styles or merchandise over 30 days old cannot be returned.
- Please include a copy of the invoice to ensure proper credit in a timely manner. (Approximately two weeks)
- If your order is not processed accurately, we will cover the original freight and send a call tag for the incorrect merchandise.